Contact & Grievance Redressal
1. Customer support
CabNero Rentals · bookings@cabnero.com · +91 832 932 7891 · WhatsApp +91 7447 21 5005
Office: Borgave Complex, Chh. Raje Sambhaji Chowk, Ajara, Maharashtra 416505. Other offices are listed at www.cabnero.in.
2. Emergency
In danger or an accident, call 112 first. Then report to us on +91 832 932 7891.
3. How to complain
Write or WhatsApp us with your booking ID, registered mobile number, a short description and screenshots/transaction ID if it is about a payment. We acknowledge within 2 business days.
4. Grievance Officer
If your concern is not resolved at the first level, write to the Grievance Officer, CabNero Rentals at bookings@cabnero.com with the subject “Grievance – <booking ID>”. We aim to resolve complaints within 15 days of receipt and will tell you the outcome in writing.
5. Privacy and data requests
For access, correction or deletion of your data, see the Privacy Policy and Delete Account.
6. Related policies
Terms of Service · Refund & Cancellation · Cookie Policy · Vendor Agreement · Driver Agreement